Review
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“Diversity Beyond Lip Service makes a good read for
all concerned with the question of human training, leadership
development, and organizational change. It challenges us to think
about diversity in more concrete ways to ensure transformative
change in organizational leadership and within institutional
structures. At the heart of diversity is addressing the power and
structural issues of critical engagement of ideas, beliefs,
practices, and social action. The book’s major strength is the
focus on concrete and actionable practices to realize the hopes
and dreams of genuine inclusion and diversity.”
—George J. Sefa Dei, Professor of Social Justice Education,
Ontario Institute for Studies in Education, University of
Toronto, and Fellow, Royal Society of Canada
“Diversity Beyond Lip Service: A Coaching Guide for Challenging
Bias provides a clear, powerful guide through what a growing
number of us in the coaching profession believe is imperative to
our survival and relevance as a profession. To provide the
service to our clients that we cl, we must do our own work to
become aware of our personal and organizational blind spots and
biases in the complex realm of diversity and inclusion. Through
many powerful examples, and with a very calm, incontrovertible
voice, La’Wana Harris has made the intersection between coaching
and inclusion work crystal clear. Bravo!”
—Halli MacNab, PCC, President, Association of Coach Training
Organizations, and C.O.O., Accomplishment Coaching
“La’Wana Harris has opened this coach’s eyes to the power of
coaching practices to create new paths for diversity and
inclusion work—whether or not you are formally trained as a
coach. Please read this book and help create workplaces with
honest engagement and access for all.”
—Marshall Goldsmith, Thinkers50 #1 Executive Coach and two-time
#1 Leadership Thinker in the World
“Diversity Beyond Lip Service is a wonderful guide to diversity
and inclusion for intelligent, caring human beings and their
organizations. La’Wana Harris wants us to understand that
inclusivity is everyone’s responsibility. There’s no shaming or
finger-pointing here. We all have room to improve—because whether
we know it or not, we all have biases. No matter who you are,
you’ll be a better person for reading this book.”
—Ken Blanchard, coauthor of The New One Minute
Manager® and Servant Leadership in Action
“Coaching is about expanding people’s view of themselves and the
world around them. La’Wana Harris demonstrates how we can use a
coaching approach in conversations to help people courageously
recognize when they have acted out of judgment, power, and
privilege. We don’t need to be told to be more inclusive; we need
people who help make awareness and inclusion a conscious choice,
even when the conversations feel uncomfortable. All leaders,
coaches, and people who care about healing the divisiveness in
the workplace and the world should practice what they learn from
this book.”
—Marcia Reynolds, board member and past Global President,
International Coach Federation, and author of The Discomfort Zone
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About the Author
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La'Wana Harris is a Consulting Partner for The Ken
Blanchard Companies, Certified Diversity Executive, and ICF
Credentialed Coach. She has created diversity and inclusion
awareness programs, cultural competence programs, and overall
integrated management solutions. La'Wana has conducted trainings
around the world, including the United States, Canada, Europe,
Asia, and South Africa.
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